🔒 Privacy Policy

📌 1. Introduction

This Privacy Policy explains how LearnWithUs ("we", "us", "our") collects, uses, stores, and protects your personal information when you use our platform at learnwithus.ind.in.

📋 2. Information We Collect

We collect the following types of information when you use our platform:

• Personal Information: Name, email address, phone number, and location provided during registration.
• Payment Information: Transaction IDs and payment status only — card or UPI details are never stored by us (handled securely by Razorpay).
• Usage Data: Courses enrolled, pages visited, time spent, mock test scores, and activity logs.
• Device & Technical Data: IP address, browser type, operating system, and device identifiers.
• Cookies & Session Data: Login session tokens, preferences, and navigation data stored via cookies.

🎯 3. How We Use Your Information

The information we collect is used to:

• Create and manage your user account and grant course access.
• Process payments and send enrollment or transaction confirmations.
• Send OTP verifications, platform updates, and important notifications via email.
• Personalize your learning experience and recommend relevant content.
• Monitor and improve platform performance, content quality, and security.
• Comply with legal obligations under applicable Indian law.

🤖 4. Use of AI & Your Data

Our platform uses AI tools to enhance your learning experience. Here is how AI interacts with your data:

• AI tools use anonymized, aggregated usage data to improve content recommendations and adaptive test features.
• Your individual performance data (test scores, topic progress) may be used by AI to generate personalized study suggestions.
• No sensitive personal data (Aadhaar, PAN, bank details) is used in any AI processing.
• Your data is not shared with third-party AI providers for model training purposes without your explicit consent.
• You may opt out of AI-based personalization by contacting us at support@learnwithus.ind.in.

🍪 5. Cookies Policy

We use cookies and similar technologies to enhance platform functionality:

• Session Cookies: Temporary cookies that expire when you close your browser — used to maintain your login session.
• Persistent Cookies: Stored on your device to remember your login preferences across visits.
• Analytics Cookies: Used to understand user behavior and improve the platform experience.

You can disable cookies in your browser settings; however, features such as staying logged in may not function correctly without them.

🔗 6. Data Sharing & Disclosure

We share your data only in the following limited circumstances:

• Payment Gateway (Razorpay): Solely for processing your transactions securely.
• Email Services: For sending OTPs, confirmations, and notifications via SMTP/PHPMailer.
• Legal Requirements: When required by law, court order, or government authority under applicable Indian law.
• Business Transfers: In the event of a merger or acquisition, user data may be transferred with prior notice.

🔐 7. Data Security

We implement industry-standard security measures to protect your personal data:

• HTTPS encryption for all data transmitted through the platform.
• Passwords are hashed using secure algorithms — never stored in plain text.
• OTP-based email verification for account access and sensitive actions.
• Regular security reviews of our web application and database systems.
• Restricted database access with role-based permission controls.

While we take all reasonable precautions, no internet transmission is 100% secure. We cannot guarantee absolute security of your data at all times.

🗂️ 8. Data Retention

We retain your personal data for as long as your account is active or as required to provide our services. Verified account deletion requests will be processed within 30 days, except where retention is required by applicable law. To request deletion, contact us at support@learnwithus.ind.in.

✅ 9. Your Rights

As a user, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete personal data.
• Request deletion of your personal data, subject to legal obligations.
• Withdraw consent for data processing at any time (may affect platform functionality).
• Lodge a complaint with the appropriate regulatory authority if you believe your data rights have been violated.

👶 10. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such data has been collected, we will delete it promptly upon notification.

🔄 11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of the platform after changes constitutes your acceptance of the updated policy.

📬 12. Contact

For any privacy-related queries, data access requests, or concerns, contact us at:

• Email: support@learnwithus.ind.in
• Address: Vadodara, Gujarat, India

Governing Law: This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000. Disputes are subject to the exclusive jurisdiction of courts in Vadodara, Gujarat.